Practical leadership coaching for difficult situations.

Leadership can become complicated quite quickly.

You might be dealing with a team member who isn’t performing, preparing for a conversation you’ve been avoiding, or trying to make a decision when none of the options feels quite right.

These are the sorts of situations we can work through in coaching.

You can bring a live problem to our first session. We’ll look at what is happening, what may be getting in the way and how you want to handle it.

My coaching can help you make better decisions, communicate more clearly and deal with difficult leadership situations in a way that feels right for you.

Book a free 30-minute conversation to see whether coaching might be useful.

Ben Brearley

Sometimes you need space to think.

Leadership problems are rarely as straightforward as they appear from the outside.

There may be competing priorities, history between the people involved or pressure coming from elsewhere in the organisation. You might already have a reasonable idea of what to do, but want to test your thinking before acting.

At other times, you may feel stuck because you are too close to the situation.

Coaching gives you a confidential place to talk things through with someone who is not caught up in the day-to-day dynamics of your workplace.

I’ll listen, ask questions and challenge your thinking when it is useful. We’ll work towards an approach you can actually use, rather than finishing with an interesting conversation that changes nothing.

Coaching that starts with the work in front of you.

I don’t use a fixed programme that requires us to spend the first few sessions working through standard topics.

If an important conversation is coming up next week, we can prepare for it. If you’re struggling with a decision, we can examine the options and what is making the decision difficult. If something has gone badly, we can work out what happened and what you might do differently.

As we work together, we’ll probably notice broader patterns too.

You might be taking on too much responsibility, avoiding situations that could create conflict or making assumptions that are limiting your options. We can explore these patterns without losing sight of the practical situations that brought you to coaching in the first place.

The aim is to help you handle your role more effectively. It isn’t to turn you into a louder, tougher or more polished version of somebody else.

Through coaching, we can work together to:

  • Think through a difficult decision before you act

  • Prepare for a conversation you’ve been putting off

  • Address poor performance or challenging behaviour

  • Set clearer boundaries when too much is being expected of you

  • Find a practical leadership approach that feels natural for you

About me.

I’m Ben Brearley, a leadership coach, facilitator and the creator of Thoughtful Leader.

Before becoming a coach, I worked in software development, business analysis, project and programme management, consulting and organisational leadership.

That experience taught me that leadership problems rarely exist in isolation. Decisions are affected by organisational pressure, workplace relationships and all the other work that needs to be done at the same time.

My coaching style is calm and practical. I’ll give you space to think, but I won’t simply agree with everything you say. When I think an assumption needs to be questioned or an issue is being avoided, I’ll raise it.

I hold an MBA and am an ICF-accredited coach. I am also certified to use EQ-i 2.0, PRINT and a range of leadership and team development tools.

These tools can provide useful information, but they are not the centre of the coaching. Your situation is.

Ben About Image

Book your free 30-minute conversation to see if my coaching is right for you:

What clients say

When I started coaching I was feeling overwhelmed with the new promotion and was questioning whether I was capable and deserving of such a role.

Working with Ben has really changed the way I look at myself. Ben has given me that confident mindset by listening and providing guidance and support in making me think deeply to work on not only myself but to deal with different situations using alternative tools.

I believe in myself again and I know that I can do it!

I thoroughly enjoyed and benefitted from Ben’s approach. I enjoyed the exercises that we did, especially around exploring my own values.

I also enjoyed how thought provoking our sessions were and also how Ben challenged my own thinking. Coaching helped to me to make sense of myself. I now understand myself more, what motivates me, and why I might respond the way that I do in certain situations.

When I started coaching I was feeling uncertain, then I worked with Ben and I have a greater sense of clarity about myself and I’m much more confident.

Go for it with Ben, you need to be prepared to do the work, be open to self- reflection and open to new ideas and possibilities. As well as being a great coach, Ben has a great personality too.

From the outset, Ben made me feel comfortable to talk about my challenges and the areas of growth I sought. Through the coaching we covered a variety of topics including self-confidence, leadership and communication strategies.

Overall, a great experience. I would highly recommend Ben to anyone who is looking to invest back in themselves at any stage of their career. He focuses on building trust, getting the best out you, and shares tools that you can apply in everyday scenarios.

What could we work on?

The focus depends on what is happening in your role.

You might want help preparing for a difficult conversation, holding somebody accountable or working out how to deal with a challenging manager.

Some clients are adjusting to a more senior role. Others are struggling with workload, boundaries or competing demands. Sometimes the issue is less clearly defined. Something about the role isn’t working, but it is difficult to identify exactly what needs to change.

You don’t need a perfectly written coaching goal before we begin. Part of the work may be clarifying what would make the greatest difference.

Ben clapping hands

How the coaching process works

We’ll start by discussing what you want help with and what you would like to be different as a result of the coaching.

From there, each session can focus on the issue that is most important at the time. That may be something we identified at the beginning, or it may be a new situation that has emerged since our last conversation.

During a session, we’ll usually spend some time understanding the situation properly before jumping to solutions. We may look at the people involved, the assumptions you are making and the options available to you.

You should leave with a clearer idea of what you want to do next.

At later sessions, we can review what happened. If an approach worked, we can look at why. If it didn’t, we can learn from that and adjust.

When it would add something useful, we can use EQ-i 2.0, PRINT or personal values tools to explore how you understand and manage yourself, relate to other people, make decisions and respond to pressure.

What more clients are saying

When I started coaching I was doubtful about my work. I had no one to provide feedback and discuss my thoughts on complex tasks and discussions.

Working with Ben has helped me work on those doubts and understand how to use my weaknesses to grow and improve how to tackle those tasks where I thought my knowledge was limited.

Having Ben as a coach allowed me to talk about issues I saw as limitations, and Ben helped me re-look at some situations and observe them as opportunities.

During our coaching sessions, we discussed ways I could approach difficult situations, which gave me clarity on problems I was facing and I was able to develop different options to move forward.

In my sessions with Ben, I was encouraged to explore my values and how they influence my leadership style, and ask honest, self-reflective questions about some of the situations that challenged that style.

One of the most valuable takeaways for me was imagining possible outcomes, prompted by Ben’s questions: “What do you hope this will look like in the next few weeks?” “What might you do differently next time?”

These critical thinking prompts and my conversations with Ben gave me the opportunity to begin building new constructs and frameworks to test a variety of different actions and strategies. As a result, I saw movement forward in some key areas of my work and my interactions with people in my organization – positive and productive movement.

When I started this coaching experience, I felt stuck in some old “rules” of mine and unable to break out of some key mindsets that were holding me back.

After working with Ben, I felt more confident and capable, affirmed to take appropriate risks and encouraged to trust that my values and intentions were well-grounded. Post-coaching, I continue to see positive results.

I encourage anyone wanting to work with Ben to have an understanding of what you want, who you are – both personally and professionally – and a desire to work on your growing edges.

Ben will support you with unparalleled active listening skills, excellent insights, and his keen ability to help you connect the “dots” on the issues and topics you discuss. He embodies the kind of coaching acumen to which many of us aspire. I recommend his services without reservation.

Liz Adamshick, USA

When I started coaching, I had fairly low self-esteem in my role and low self-confidence that I could do my job properly.

Working with Ben gave me a new perspective and tools to help me approach difficult situations in a new way. Having Ben to discuss issues with and using the tools he gave me has given me more confidence to do my job in a way that I am happier with.

My biggest learning was that there is always another way to look at something; a way that can lead to a more constructive outcome.

Coaching options

I offer two coaching packages. We can discuss which one is likely to suit you during the free consultation.

Can your organisation pay for the coaching?

Many organisations will fund coaching through a leadership development or professional development budget.

If your organisation is paying, I can provide a proposal and invoice. We can also agree on how confidentiality will work and what, if anything, will be reported to your manager or the person sponsoring the coaching.

I’ve put together some advice to help you raise the idea internally:

How to Get Your Organisation to Pay For Your Coaching.

Book a free consultation

You don’t need to have the situation completely worked out before booking.

During the 30-minute call, we’ll talk about what is happening and what you would like help with. I’ll explain how I would approach the coaching and answer any questions you have.

We can then decide whether it makes sense to work together.

Frequently asked questions

We’ll discuss what is happening in your role and what you would like to get from coaching.

I’ll explain how I work, which package seems most suitable and what the next steps would be. There is no obligation to proceed.

Yes. You can bring a live decision, conversation or leadership problem to the first session.

We can work on the immediate issue while also paying attention to any broader patterns that emerge.

No. We’ll agree on the outcomes you want from coaching, but the individual sessions will be shaped around what is most useful at the time.

This means we can respond to new situations as they arise rather than following an agenda that no longer fits.

The Focused Package costs $950 AUD excluding GST ($680 USD or £500 GBP). It includes three 1-hour sessions over 4 to 6 weeks and is suitable for clients wishing to focus on a specific challenge, issue or goal for a shorter period.

The Standard Coaching Package costs $3,300 AUD excluding GST ($2,100 USD or £1,590 GBP). It includes four months of coaching, with a 60-minute session every two weeks. It also includes EQ-i 2.0, personal values work, The Useful Thinking Journal and email support between sessions.

Yes. Many clients use a professional development or leadership development budget.

I can provide a proposal and invoice for your organisation. We can also clarify the confidentiality arrangements before coaching begins.

Not extensively.

It helps to spend a few minutes thinking about what would be most useful to discuss. In many cases, simply bringing a current situation is enough.