Knowing how to build trust is critical for leaders and managers. Many people do it naturally. For others, it’s something that they develop over time. Trust relationships exist between leaders and their team members, between a manager and their own boss and also between colleagues. It’s important for leaders to build trust in all of […]
I was at work, about to start a teleconference with managers across the country. It was Friday, and one of the people on the line forgot to mute their phone before the meeting started. I could hear him singing the chorus line of the popular 80s song “Everybody’s working for the weekend”. If you haven’t […]
Good communication skills are an important quality for any leader. Whether you lead teams, projects, organisations or your local chess club, it doesn’t matter. Leadership is about communication, and good communication skills will set you apart when other leaders fall short. Leaders with good communication skills reduce confusion and help people work together. Most importantly, […]
Is your team in the habit of missing deadlines? Learn more about the reasons for this phenomenon and how you can try to put a stop to it.
“Those guys don’t know what they’re doing. They always stuff it up. They’re idiots.” That’s the sound of a bad internal team attitude. Sound familiar?
Recently I wrote about why having a team that doesn’t speak up can be a terrible situation for a leader. That’s all well and good, but how do we go about encouraging open communication in our teams? Open communication enables team members to speak freely, offer suggestions and *gasp*, tell you when you might be wrong. How […]
Does your team speak up with their opinion or stay silent? Learn more about the traps of silent teams and how a team that speaks up can help the leader.
Just because people quit doesn’t mean you have a retention issue. However, watch out for the warning signs that you may have a bigger problem.
Matrix Management can be a challenging arrangement to work with. Learn how it can benefit your team members and how to handle it as a leader.
Handling conflict in the workplace is a key skill that leaders need to develop. Some leaders try to avoid conflict in the workplace while others attempt to overcome it through force and intimidation. Workplace conflict results from any situation where multiple parties are in disagreement or are striving for competing goals. There are clearly a number of approaches to handling workplace conflict, but […]