In the hustle and bustle of work, it can be easy to get into a situation where your team has too much work to do. Obviously this isn’t a great place to be. Overworked team members become stressed. Stress causes bad behaviour, low motivation and general unhappiness. That’s not the type of team you want […]
We all want to be leading and working in effective teams. But what does this mean? In my experience, an effective team does two important things. Firstly, an effective team does the right work. This means that the work helps to satisfy your team’s customers. These customers might be inside or outside your company. A […]
Work overload is a common problem in most workplaces. But it’s not just about working long hours. Work overload can also mean having too many items in your task list, that you simply never finish. I’ve worked in roles where I worked very long hours for long periods to finish everything. I’ve also managed teams […]
Leading teams and managing people can be tough. Unfortunately, you’ll never get it right every time. Whether you are just starting out in leadership or you’ve been around for a few years, the goal should be the same. To be a better leader. There are many managers out there who are not getting better. Many […]
Some people show signs of high performance, but aren’t actually being effective. Learn how to spot this so you can reward real performance in your team.
When the canary in the coal mine stops chirping, you know there’s a problem. When your team stop telling you about issues, you have a problem too. Many leaders seem to think that their team members will tell them when they are unhappy. That their team will come to them and say that they have too […]
It feels to me like email is the most overused form of communication in the workplace today. I’ve focused a lot on this recently, with a post about how bad email can ruin your team and a guide to writing more effective emails as a leader. While this site isn’t really meant to be focused on […]
I know…you’re too busy, you can’t afford to return phone calls. Often you get back to your desk and see a few missed calls. “They’ll call back if it’s really important.” Being sure to return phone calls and messages is an aspect of communication like any other and it can have an effect on how you […]