3.0: Introduction: A brief introduction to the module and what’s coming up.
3.1: Confident Communication – Preparation: We look at why communication matters for confidence, and cover some great ways that you can prepare to communicate more confidently.
3.2: Confident Communication – In the Moment: This lesson covers the important aspects to consider when communicating when you’re in the thick of it.
3.3: The Importance of Difficult Conversations: In this lesson, we look at why difficult conversations are so important for leaders and why they really are so difficult.
3.4: Preparing for Difficult Conversations: Difficult conversations are needed in the workplace, but they can have leaders running for cover. Learn how to prepare for the tough conversations in your leadership role.
3.5: Executing Difficult Conversations: This lesson covers how to have the difficult conversation after you’ve done the critical preparation work.
3.6: Pushing Back and Saying “No”: This lesson will give you some great ways to push back on people and say “No”. This is a critical leadership skill, and leaders who are low on confidence will struggle with this. Don’t let it be you.
3.7: Decision-Making: In this lesson, we cover good, bad and wrong decisions and some ways to improve your chances of making effective decisions in your role.
3.8: The Importance of Options In Confidence: This lesson covers why having options is so important for leadership confidence – even if they never have to use them.
3.9: Wrap Up: We wrap up the course and leave you with some final thoughts!