When you’re leading a team, it can be beneficial to understand the technical details of the work your team does. In fact, research suggests that team members are happier when their boss could do their jobs. However, I’ve noticed that there is such a thing as too much technical expertise when you’re leading a team. […]
Many leaders don’t document or analyse the skills and experience in their team. Stop flying blind – create a Skills Matrix and improve your team!
Is your team at risk from key person dependencies or boring roles? Being held hostage by a team member? It may be time to start cross training employees.